Case management

While working with beneficiaries, Tanadgoma social workers use case management strategy.

Case management implies individual work with a client in order to provide him/her with support and proper help, which includes identifying appropriate services and improving their accessibility.

The main tasks of case management in the context of HIV/AIDS are:

  • Assessing the client’s needs and developing a comprehensive assistance plan that addresses key areas of the client’s life: medical, social, psychological, etc.
  • Looking for appropriate services and expanding their range based on client’s needs;
  • Assisting the client in applying for the needed services, which could happen through referrals or social accompanying;
  • Supporting client at all stages of service delivery;
  • Informing clients on HIV-related risk behavior and importance of caring for one’s health;
  • Individual work with the clients for learning and maintaining safe behaviors.


Case management is confidential and free of charge.